Privacy Policy

Last Updated: January 15, 2025

Introduction

NeurisCog ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our investment analysis and strategy services through neuriscog.com.

We operate under South Korean privacy laws and regulations, including the Personal Information Protection Act (PIPA), and maintain strict data protection standards to ensure your information remains secure and confidential.

Your trust matters to us. We only collect information that helps us provide better investment analysis services and never sell your personal data to third parties.

Information We Collect

We collect several types of information to provide our investment analysis services effectively:

Account Information

Name, email address, phone number, and account credentials you provide when registering for our services.

Financial Information

Investment preferences, risk tolerance, portfolio data, and financial goals you share to receive personalized analysis.

Usage Data

How you interact with our platform, pages visited, features used, and time spent on different sections.

Technical Data

IP address, browser type, device information, and cookies that help us optimize your experience.

Information Collection Methods

  • Direct registration and profile setup
  • Forms and surveys you complete
  • Customer support interactions
  • Automated tracking through cookies and analytics
  • Third-party integrations for market data

How We Use Your Information

Your information helps us deliver personalized investment analysis and improve our services:

Primary Uses

  • Provide customized investment analysis and strategy recommendations
  • Process your account registration and manage your profile
  • Send important updates about market conditions and your portfolio
  • Respond to your questions and provide customer support
  • Improve our platform based on usage patterns and feedback

Communication Purposes

We may contact you for service-related notifications, security alerts, and educational content about investment strategies. You can opt out of marketing communications at any time while still receiving essential service updates.

Data Sharing and Third Parties

We maintain strict controls over who can access your information and never sell your personal data.

Limited Sharing Scenarios

  • Financial data providers who supply market information for analysis
  • Cloud service providers who help us store and process data securely
  • Legal authorities when required by South Korean law or court orders
  • Professional service providers bound by confidentiality agreements

All third-party providers must meet our strict data protection standards and are contractually bound to protect your information.

Your Privacy Rights

Under South Korean privacy law, you have several important rights regarding your personal information:

Access Right: Request copies of your personal data we hold and information about how it's processed.
Correction Right: Update or correct inaccurate information in your account at any time.
Deletion Right: Request deletion of your personal data, subject to legal and business requirements.
Processing Limitation: Restrict how we process your data in certain circumstances.
Data Portability: Receive your data in a structured format or transfer it to another service.
Objection Right: Object to processing based on legitimate interests or for marketing purposes.

How to Exercise Your Rights

To exercise any of these rights, contact our privacy team at support@neuriscog.com with your request. We'll respond within 30 days and may need to verify your identity for security purposes.

Data Security and Protection

We implement multiple layers of security to protect your information from unauthorized access, alteration, or disclosure.

Technical Safeguards

  • End-to-end encryption for data transmission and storage
  • Multi-factor authentication for account access
  • Regular security audits and vulnerability assessments
  • Secure cloud infrastructure with backup systems
  • Network monitoring and intrusion detection systems

Organizational Measures

Our team receives regular privacy training, and we maintain strict access controls. Only authorized personnel can access your data, and all access is logged and monitored.

While we maintain industry-standard security measures, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential.

Data Retention and Deletion

We keep your information only as long as necessary to provide services and comply with legal requirements.

Retention Periods

  • Account data: Retained while your account is active plus 7 years after closure
  • Financial analysis records: 10 years from creation date per financial regulations
  • Communication logs: 3 years for customer service quality purposes
  • Usage analytics: Anonymized after 2 years, deleted after 5 years
  • Marketing data: Until you unsubscribe or request deletion

Automatic Deletion

Our systems automatically delete expired data according to these schedules. You can request earlier deletion in many cases, though some information must be retained for legal compliance.

International Data Transfers

While we primarily process data within South Korea, some services may involve international transfers to countries with adequate data protection levels.

When international transfers occur, we ensure appropriate safeguards through:

  • Standard contractual clauses approved by data protection authorities
  • Adequacy decisions recognizing equivalent protection levels
  • Additional security measures for sensitive financial information
  • Regular compliance reviews of international service providers

Cookies and Tracking

We use cookies and similar technologies to improve your experience and analyze platform usage.

Types of Cookies We Use

  • Essential cookies for basic platform functionality
  • Performance cookies to analyze usage and improve services
  • Preference cookies to remember your settings and choices
  • Security cookies to protect your account and detect fraud

You can control cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.

Children's Privacy

Our investment analysis services are designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18 years old.

If we discover that we have inadvertently collected information from someone under 18, we will delete it promptly. Parents or guardians who believe we may have collected their child's information should contact us immediately.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.

When we make significant changes, we'll notify you through:

  • Email notification to your registered address
  • Prominent notice on our platform homepage
  • In-app notifications when you next log in

Minor updates will be posted with an updated "Last Modified" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Privacy Questions and Contacts

For privacy-related questions, concerns, or requests, please contact us:

Email: support@neuriscog.com

Phone: +82-31-255-2086

Address:
NeurisCog Privacy Team
668-8 Anyang-dong, Manan-gu
Anyang-si, Gyeonggi-do
South Korea

Response Time: We aim to respond to all privacy inquiries within 30 days.