1 Refund Eligibility

We understand that investment education services need to meet your specific learning needs. You may request a full refund within 14 days of purchase if you haven't accessed more than 25% of the course materials.

• Course enrollment must be within the past 14 days
• Less than 25% of learning modules accessed
• No completion certificates downloaded
• Original payment method still active
• Account in good standing with no violations

2 Partial Refund Scenarios

Between days 15-30 after purchase, we offer partial refunds calculated based on your progress through the learning materials. This ensures fairness while recognizing the value you've already received.

3 Refund Process Steps

Getting your refund is straightforward. We've streamlined the process to minimize hassle while ensuring we can verify eligibility and process your request efficiently.

• Submit refund request through your account dashboard
• Provide brief feedback about your experience (optional but helpful)
• Our team reviews your request within 2 business days
• Receive confirmation email with processing timeline
• Refund appears in original payment method within 5-7 business days

4 Payment Method Specifics

Different payment methods have varying processing times. Credit card refunds typically process fastest, while bank transfers may take additional time due to institutional processing requirements.

• Credit cards: 3-5 business days
• PayPal: 2-3 business days
• Bank transfers: 7-10 business days
• Digital wallets: 1-3 business days

5 Non-Refundable Services

Certain services and products cannot be refunded due to their nature or immediate delivery. We clearly mark these items during purchase to avoid any confusion.

• One-on-one consultation sessions after completion
• Downloaded research reports and market analyses
• Custom portfolio reviews after delivery
• Third-party software licenses we facilitate
• Gift certificates and promotional codes